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Work Interview


We're Hiring!

Job Title:                               



Case Manager

Board of Directors, Executive Director

Full-time, FLSA exempt

40 hrs. a week, 9 a.m.- 5 p.m. M-F

Occasional Nights and Weekends

Who we are looking for:

Gilead House is located in downtown Novato in beautiful Marin County just north of San Francisco. Our 24- month program focuses on providing homeless single moms with the opportunity to access education, housing and mental health services all in an effort to be the last stop on their journey towards stability. The local church community was foundational in the establishment of Gilead House 20 years ago and remains an important part of Gilead House today. We are a small to a midsize organization which serves our 12 to 15 families through 100+ volunteers, a Board of 8 to 15 members, and a primarily faith-based donor base, and staff. Our approach recognizes that any program designed to assist homeless mothers in becoming self-sufficient must be at least as comprehensive as the issues that caused their homelessness in the first place.  As such, our program focuses on a number of learning areas, including financial planning, substance abuse counseling, furthering education, parenting classes, and mental health counseling among a host of others.

Gilead House seeks a Case Manager who will work directly with clients and overseas our Education to Opportunity Program.


Work with Clients will involve:

  • Investing in our clients by helping them to meet program and educational goals.

  • Helping clients find the necessary resources to successfully find housing when they have completed the program

  • Coaching clients to find meaningful employment in the desired field or advancing education goals

  • Relationship building with client mentors and volunteers supporting client’s goals

  • Keep Detailed case notes

  • Collaborate with community partners that support our client outcomes.

  • Intake of new clients

  • Work in partnership with the Case Manager, House Manager, and ED to address any house needs, conflicts, and general house protocols


Education to Opportunity Program Oversight

  • Provide leadership and oversite to Life Skills classes including maintaining schedule, teachers and volunteers.

  • Build Supportive collaborative relationships with community partners, College of Marin and other educational institutions offering educational opportunities for our clients

  • Provide leadership in our mentor program with support from other key volunteers

  • Work in partnership with Gilead House Executive Director and Program committee to meet program goals, the evolution of program progress, budget needs, and refinement of the program to best serve our clients.


The Case Manager will provide technical advice to staff, the public, and other agencies.  When needed provide resource referrals for homelessness services to inquiring families to help access shelters or transitional housing options. In addition, the Case Manager will provide general support of Gilead House mission and support of events, fundraisers and donor support when needed. Sr. Case Manager will report to the Gilead House Executive Director.


Work Experience:

  • 3 to 5+ years’ experience in social service focused case management role

  • 1+ years experience in maintaining and executing a program

  • Strong coordination and communication skills

  • Experience working with families with homelessness, unstable housing, or trauma

  • Experience in building relationships with other agencies



  • Bachelor’s Degree in Human Services or 4-years related experience

Special Skills and Abilities:

  • Can speak and understand Spanish

  • Functional knowledge of Microsoft suite of products



  • PTO (Personal Time Off)

  • Medical, Dental & Vision

  • 401 (k) Plan with employee match


To apply please send the following to

“Each time a man stands up for an ideal, or acts to improve the lots of others, or strikes out against injustice, he sends forth a tiny ripple of hope, and crossing each other from a million different centers of energy and daring, those ripples build a current which can sweep down the mightiest walls of oppression and resistance.”

Robert F. Kennedy

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